Shipping Policy

Shipping Policy

Zoara is committed to processing and delivering your orders in the most efficient and convenient way possible. Please review our shipping policies as outlined below. Should you have any questions or concerns please feel free to contact our Customer Service department.

Processing and Shipping Times
Zoara offers free shipping on all orders delivered within the continental United States and Canada.
In-stock, pre-set items are shipped within 2-7 business days, depending on your preferred shipping method. If you complete your order after the day's cutoff time, on a Saturday or Sunday, or on a holiday, your order will be shipped on the next business day.
Estimated shipping dates of any custom orders processed using our "Design Your Own" service will be calculated after completing your design.

Shipping to an Alternate Address
Should you wish to ship your order to an address that differs from the billing address on your credit card, you must ensure that your credit card company has a record of that alternate address.  To maximize security, our customer service team will ensure the authenticity of your billing and shipping address with your credit card company.

To expedite the shipping process, fill out your billing and shipping information at Checkout once you are certain that your credit card company has both addresses on record.

Please Note
  • Zoara cannot ship any orders to a P.O. Box
  • All orders shipped to an APO/FPO address are sent exclusively via the USPS
  • A 4% sales tax applies to all orders shipped to South Dakota

Shipping Options
Zoara is proud to offer Free FedEx Shipping (FedEx). To provide our customers with the most efficient and secure shipping, all orders are shipped by one of the following methods:

  • FedEx 2Day® : Orders under $750. Order ships in 2 business days (M-F)
  • FedEx Priority Overnight®: Orders greater than $750. Order ships in 1 business day (M-F). These orders include all loose diamodns and Design Your Own Rings.

  • All orders are shipped after they have been inspected and packaged.

    Please note that Zoara requires a signature for all packages, regardless of their monetary value.

    International Shipping
    For a list of countries to which Zoara provides shipping, and other relevant details, please visit our International Orders page.

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