Customer Service

Zoara has a team of highly trained and Certified Gemologists, diamond specialists and jewelry experts just a phone-call, e-mail, or live-chat away, waiting to assist you.

At Zoara we understand that you're not just buying a piece of jewelry, you're making a purchase of sentimental value. You can feel confident knowing that our customer service representatives are not salespersons looking to make the highest sale, but rather vital sources of professional knowledge ready to work with you according to your needs.

Call Or Email Us

See the Contact Us page to get in touch with us via email or phone. If you prefer that we contact you, please fill out our Information Request Form on our Contact Us page and a customer service representative will contact you shortly.

Live Chat

Zoara is proud to offer a Live Chat service to help answer your questions in real time. Our live chat representatives are trained and certified professionals ready to answer any questions you have regarding a product or your online shopping experience. Operating hours: 7am-5pm (PST) Monday-Friday. To start a chat with one of our online customer support representatives: Begin Live Chat.