At Zoara, we stand behind the quality of all of our products. If for any reason you are not completely satisfied with your purchase, we will be happy to refund or exchange the item within 30 days of shipment.Returning at Zoara is as simple as 1 – 2 – 3
Contact our Customer Service Team at 1-800-431-0012 to receive a free prepaid shipping label.
Carefully pack and ship your item as instructed by Customer Service. Drop off your package at your local courier, making sure to obtain a shipping receipt as proof of shipment. Please note the tracking number for your own records.
After receiving your item, our QA Team will verify its condition and authenticity. Once the item has passed inspection, a refund for the original price of the item will be issued via the original payment method. International bank wire purchases will be refunded in USD according to the exchange rate at time of purchase.